FAQ
Q. WHAT DOES A BEHAVIOUR SUPPORT PRACTITIONER DO?
A. Pivotal Leaders Behaviour Support Practitioners work wholistically with a person, and all their key people and supports, to gain a deep understanding of who they are and how they want to live their life. This information is then used to inform the development of a Behaviour Support Plan, which is a fluid document that captures as much information about the person as possible. It includes recommendations and strategies that will guide and assist the person to live a life that they would like to live.
Behaviour Practitioners help a person to understand their lagging skills, unsolved problems and difficulties, rather than seeing these as “behaviours”. We then work collaboratively and proactively towards creating proactive solutions, and support and train those recommendations and strategies to their key supports. This ensures a reliable and consistent approach to their life
Q. WHAT DOES A DEVELOPMENTAL EDUCATOR DO?
A. Pivotal Leaders Developmental Educators are a qualified to provide specialised support to people and help them achieve their individualised life goals through the development and training of proactive strategies, with the ultimate aim to help them belong and participate in their own communities.
They do this through assessing a person and their environment, collaborative planning and goal setting, teaching skills through evidence based instructional strategies, supporting life transitions, advocacy, and education.
Q. WHAT ndis FUNDING TYPES DO I NEED TO ACCESS YOUR SUPPORTS?
A. Behaviour Practitioner - Capacity Building - Improved Relationships - Behaviour Support -
Specialist Behavioural Intervention Support and Behaviour Management Plan including training in Behaviour Management Strategies.
This support category is for the provision of specialised assessment where a person may have complex or unclear needs, requiring long term or intensive supports to address behaviours of concern or difficulties.
Developmental Educator - Capacity Building – Improved Daily Living - Developmental Educator
This support category includes assessment supports, training supports, strategy development supports, and therapeutic supports (including Early Childhood Supports) to assist the development of, or to increase, a participant’s skills and their capacity for independence and community participation.
Q. HOW MUCH DOES THE SERVICE COST?
A. Pivotal Leaders charge for our services as per the NDIS Pricing Arrangements and Price Limits guide.
Behaviour Support:
o Specialist Behaviour Intervention Support: $214.41* per hour (NSW)
o Behaviour Management Plan and training in Behaviour Management strategies: $193.99 per hour (NSW)
Developmental Educator: $193.99* per hour
* travel time is in addition to the hourly rate.
Q. CAN PIVOTAL LEADERS COME TO ME?
A.Yes. The Pivotal Leaders team of practitioners are mobile and based in the Sydney Metropolitan region. We are happy to offer face to face service at the location that is convenient to you eg: home, school, Supported Independent Living Home, café, library. We do offer services via telehealth or video conference (zoom) where appropriate.
Q. DO YOU CHARGE FOR TRAVEL?
A. Yes. As our team are mobile and conveniently come to you, we work within the travel guidelines for the NDIS Pricing Arrangements and Price Limits guide.
Q. WHAT AGE GROUPS DOES PIVOTAL LEADERS SUPPORT?
A.Our practitioners are all qualified and experienced in working with both children and adults. We are an approved NDIS provider to support all NDIS participants from up to 65 years of age.
Q. HOW DO I BOOK AN APPOINTMENT WITH PIVOTAL LEADERS?
A. Fill out our participant intake form (link PDF) and email to: info@pivotalleaders.com.au or call and have a friendly chat with our Business Manager on 0421 546 524.
Q. HOW LONG WILL IT TAKE TO COMMENCE SUPPORT?
A. In many instances we can commence support within a few weeks of your enquiry however sometimes we experience an increase of referrals and we may have a small waiting time. We aim to minimise waiting times as much as possible by reviewing our practitioner’s capacity on a regular basis and will keep you informed along the way. For an up-to-date timeframe, you are welcome to email : info@pivotalleaders.com.au or call our Business manager on 0421 546 524.